Privacy Policy
Your privacy is important to Doulaing the Doula, LLC (the “Company” “us” or “we”). The Company provides birth doula training and certification; and continuing education services (the “Services”). This Privacy Policy informs you of our policies regarding the collection, use and disclosure of personal data when you use the Company’s Services, including use of the website, and the choices you have associated with that data.
Information we collect and how we use it
When using the Company’s Services, we request that you provide certain personally identifiable information that can be used to contact or identify you (“Personal Data”). The Company requires only Personal Data that is necessary for us to communicate with you regarding the requested activity or inquiry.
This Personal Data includes:
- Email address
- First name and last name
- Phone Number
- Location (Address, State, Province, Zip/Postal Code, City, Country)
- Job title
- Contact preferences
- Credit Card information
- Photo image
When you voluntarily provide the above information through our website, for example, to sign up for an educational program, we use it to determine the best way to address your request. For example, we typically email participants, however under a short timeline we may phone or text someone instead. Additionally, the Company uses the Personal Data for the following purposes:
- To provide and maintain our Services
- To notify you about changes to our Services
- To allow you to participate in interactive features of our Services
- To provide customer support
- To provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those you have already purchased or enquired about unless you have opted not to receive such information
When visiting our website, we automatically collect your:
- Internet Protocol (IP) address
- Device and application identification numbers
- Location
- Browser type
- Internet service provider and/or mobile carrier
- Pages and files you viewed
- Search history
- Operating system and system configuration information
- Date/time stamps associated with your usage
We gather this information to analyze trends in the aggregate and administer our website, including to monitor the usage of our Services and website, and to detect, prevent and address technical issues.
Due to Internet communications standards, when you visit or use our website, we automatically receive the URL of the website from which you came and the website to which you go when you leave our site. This information is used to analyze overall trends, to track and aggregate non-personal information, and to deliver and improve our website and Services.
The Company uses a third party, PayPal, to process payments for Services. We will not store or collect your payment card details. That information is provided directly to PayPal whose use of your personal information is governed by their Privacy Policy, which can be viewed at https://www.paypal.com/us/webapps/mpp/ua/privacy-full. Please note that PayPal makes their own decisions concerning the purpose and means of processing your personal data.
How your information may be shared
We may employ third party companies and individuals to facilitate our Services (“Service Providers”), to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Services or website are used. These Service Providers are authorized to use the data only as necessary to provide the contracted Services and Company evaluates and makes efforts to ensure that all such providers value your privacy as much as we do. The Company utilizes the following Service Providers:
Google Analytics
Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our website. This data is shared with other Google Services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.
For more information on the privacy practices of Google, please visit the Google Privacy Terms web page.
Behavioral Remarketing
The Company uses remarketing services to advertise on third party websites to you after you visited our service. We and our third-party vendors use cookies to inform, optimize and serve ads based on your past visits to our Service.
Akismet
Akismet is a service aimed at filtering spam comments on websites.
For more information on the privacy practices of Akismet, please visit the Akismet privacy web page.
WooCommerce
WooCommerce is an ecommerce platform for WordPress sites.
For more information on the privacy practices of WooCommerce, please visit: https://automattic.com/privacy/.
PayPal
See section above “Information we collect and how we use it” for more information about PayPal.
The Company reserves the right to use or disclose information provided if required by law or if Company reasonably believes that use or disclosure is necessary to protect Company’s rights and/or to comply with a judicial proceeding, court order, or legal process. In these circumstances, and as allowed, Company will contact you in advance of the disclosure.
Company does not share, sell, rent, or trade your Personal Data.
Links to other sites
Our website may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. The Company has no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.
Security safeguards
Security controls
We are committed to ensuring your Personal Data stays personal. We have put in place technical, physical, and organizational security measures to prevent unauthorized access or disclosure of your data. Our website and Services are designed with security in mind, and all of our staff are aware of and trained on privacy and security principles and best practices.
Data retention
It is our policy to retain your data for a period of time which is consistent with the original purpose(s) of collection. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.
We will retain data regarding how our Services are accessed and used for internal analysis purposes. Such data is generally retained for a shorter period of time, except when this data is used to strengthen or to improve the functionality of our Services, or we are legally obligated to retain this data for longer time periods.
Protecting children online
Our website does not address anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.
Requests with respect to your personal data
You may request to review, correct, delete, or otherwise modify any of the Personal Data that you have previously provided to us. There are a few self-service options available to you:
- If you have registered for an account with Company, you may generally update your user settings and profile by logging into the applicable service with your username and password and editing your settings or profile.
- You can manage your receipt of marketing and non-transactional communications by unsubscribing via a link in our emails.
- To update your billing information, discontinue your account, and/or request return or deletion of your data associated with your account, please contact amyg@fastmail.com.
For other requests to access, correct, modify, or delete your data, please review the “Contact Information” section below. We appreciate our customers and would like to continue to communicate with you about news and issues we believe would be of interest to you.
Policy maintenance
We may update this Privacy Policy occasionally as we add new products and services, as we improve our existing products and services, and as technologies and laws change. Any changes will become effective upon our posting of the Privacy Policy.
We will provide notification of the material change to this Privacy Policy through our website or email at least 30 business days prior to the change taking effect and, where required by law, we will obtain your consent.
Contact information
Questions regarding this Privacy Policy or our information practices should be directed to Amy Gilliand at amyg@fastmail.com.
